Comments on: Emergency Conditions Beyond UPS’ Control

By: Arnold

Arnold — Tue, 15 Feb 2011 23:30:10 +0000

Mine was suppose to be here today…then all of a sudden it says EMERGENCY CONDITIONS BEYOND UPS’ CONTROL, then you go to their site. go to support and search this phrase..and the site acts like it knows nothing about it.. smh

By: Alexander Nicholas Kautsky

Alexander Nicholas Kautsky — Fri, 17 Jul 2009 17:26:39 +0000

Actually! no wouldn’t be a forklift guy! It was a fire. and a Missed at destination scan means that it was missed and left in the building that would have delivered it!
Usually that delay is a one day thing.

By: Alan LaMielle

Alan LaMielle — Fri, 17 Jul 2009 13:39:08 +0000

Sounds like some other UPS fiasco. hopefully not another fire. Maybe just a minor delay this time.

By: Ben Sandstetdt

Ben Sandstetdt — Fri, 17 Jul 2009 12:22:45 +0000

my package says the same thing, but its in seattle. it was supost to be deliverd today. how long is it going to take now?

By: Alan LaMielle

Alan LaMielle — Thu, 16 Jul 2009 05:06:33 +0000

Good luck getting your stuff replaced. Sounds like this has been quite an inconvenience for you. It sucks that any of this had to happen at all…

By: jason smith

jason smith — Thu, 16 Jul 2009 00:35:55 +0000

UPS would not give me any answers because I was not the sender. I found out from Eastbay, and everything from them that I ordered is now on back order because it’s no longer in stock. The only option left is going to a different store and not using UPS.

By: Alan LaMielle

Alan LaMielle — Tue, 14 Jul 2009 19:14:33 +0000

Wow, that’s ridiculous. Bad customer service for sure. How did you find out, by calling them? Or did you go through Eastbay? I’m guessing Eastbay will end up sending out new shipment?

By: jason smith

jason smith — Tue, 14 Jul 2009 19:12:19 +0000

Turns out my package was destroyed in the fire. I find this out today, UPS never called me. The status on their web-site never changed. I’ll never use them again.

By: Alan LaMielle

Alan LaMielle — Mon, 13 Jul 2009 16:17:01 +0000

I never ended up calling anyone, so they had no chance to lie to me. One update though, I believe my package will end up coming today as the status is now ‘Out for delivery’. Good luck with your package, I hope it gets to you when this second person said it will. Have you looked at the tracking status to see if it has moved out of the distribution center?

By: jake

jake — Mon, 13 Jul 2009 15:49:29 +0000

i called thursday and they lied to me. they said it was in transit. Never said anything about a fire said it would be here monday and they lied. i called today and all of a sudden there is a fire and it wont be here till tues, ya right. the first person had no problem lying i dont dought one sec that the next person i talked to will lye too. do they really think that lyeing will help anything. they could have told me the truth on thursday and i would have exceped it. but for the package to be late and lied to about it what are they thinking. well no package on orignal due date no package on the second due date damm sure not expceting it to be here the third!